This policy is developed in accordance with the Child Care Act 1991 [Early Years Services] [Registration of School Age Services] Regulations 2018.This policy is available and communicated to parents, staff and relevant stakeholders.It is also available in child friendly format to school age children in the Service. Staff know the requirements and have a clear understanding of their roles and responsibilities in relation to this policy. All staff have received training on this policy. Statement of Intent: We work with the children to ensure they receive positive guidance, support, and encouragement to finding positive solutions to manage their own behaviour. The service sets realistic expectations of behaviour in accordance with the age and stage of development of the child. We apply rules and expectations fairly and consistently to all children. We do not use any form of physical punishment. We encourage children to respect themselves, others, and the environment. We facilitate children to make positive decisions and choices about their own learning, actions, and development to help foster a positive sense of self. We aim to facilitate a happy, caring environment with stimulating activities for all children. In the case of a particular incident, or persistent unacceptable behaviour, we will always discuss ways forward with the parent(s)/guardian of the child. Note: If child abuse or neglect is suspected, it is managed in line with the service’s Child Safeguarding Policy. 

The Social and Emotional Wellbeing of all Children is Fostered Children are supported to recognise, express and cope positively with emotions.  Examples: Being supported to communicate their needs and wants, verbally and non-verbally (picture cards, hand signals) in a positive way. Discussing and naming their wide range of emotions and feelings, while empathising with feelings of others (happy, sad, angry, feelings of exclusion and feeling hurt). Assisting children to develop techniques that help them manage their positive and negative feelings OWL (observe, wait, listen). Listening to children in a caring, gentle way when they express emotions, and reassuring them that it is normal to experience positive and negative emotions at times. Acknowledging and accepting children's feelings (positive and negative) and the relationships between children's actions and other responses. Children are supported to demonstrate self-confidence (example chose activities that foster children's feelings of competence). Children who show signs of social and emotional difficulties are given the appropriate care and support within the service.  

Children Are Supported to Develop Self-Regulation and Pro-Social Behaviour  The social and physical environment is stimulating, challenging, and interesting for children and is focused on their active engagement and involvement. Staff help children to recognise and understand the rules for being together with others (examples: waiting their turn, listening to each other, solving problems together, sharing). A climate is fostered where children know the boundaries and know how they are expected to behave within the service. Staff support children to enter social groups, develop friendships with other children and to learn to help and positively engage with other children and adults. Staff encourage and praise children for specific, positive and appropriate behaviours. Children are given positive alternatives rather than just being told "no" Children are supported in preventing, managing and resolving conflict.  Examples: creating conditions that minimise conflict between children (providing enough popular equipment and materials). acting to prevent potential conflicts and encouraging the children to resolve conflict if it exists. responding promptly to children who are giving signals or cues expressing or indicating needs. encouraging children to negotiate and resolve conflicts peacefully, with adult intervention and guidance when necessary. actively supporting children in solving their differences and problems without being "told" or "ordered" what to do; and prompting and supporting children to remove themselves from situations where they are experiencing frustration, anger or fear. Children with on-going challenging behaviour are supported and helped to control their emotions and distress.  Examples: reviewing the child's programme of care to ensure it is meeting the child's care, learning and developmental needs. reviewing the approaches taken to address a child's on-going challenging behaviour, so that every opportunity is taken to make sure the behaviour improves. engaging with the child's parents or guardians to work with them on addressing the issues relating to the child's behaviour (developing a behaviour management plan, assessing the need for help from external experts or professionals; and developing a risk assessment to manage the risks associated with the behaviours to the child and to the other children and staff. We will NEVER inflict physical punishment on a child. 

General Procedures for Promoting and Nurturing Positive Behaviour: 

During the induction period, all new staff are introduced to the behaviour policy and are asked to sign the policy to say they have read it and agree to implement the policy. Staff will adopt a reciprocal and positive relationship with the child. Staff will act as a role model and adopt a confident approach to encourage and support positive behaviour. Staff will work in a respectful manner and in partnership with other practitioners, children, and parents/guardians. Staff are role models for the children and should treat one another with respect, use appropriate tone of voice and body language to one another and the children. Observation and recording will be used to inform and support staff to decide on appropriate methods and strategies of dealing with behaviour problems. The Manager is the person designated as the resource person for staff support on behaviour management issues. At an age appropriate level, children will be encouraged and supported in resolving their own disputes. Each child should be positively supported and recognised as an individual. Staff will practically engage children in resolving their conflicts using age appropriate methods. In doing this, children can explore their feelings and conflicts in a safe controlled way. Staff will positively support children in doing this. Training will be provided for staff where necessary. 

Rewarding Positive Behaviour: 

Staff acknowledge and praise positive behaviour as it occurs. Children are not rewarded with food, sweets or treats and all staff understand how to support positive behaviour, and how to encourage and facilitate it effectively. Positive language will be used rather than negative, and statements made. Rather than saying ‘no’ for example: Say: “I would like you to sit back down on the chair please John, because you will fall off and hurt yourself”. Or “We are inside, and we don’t climb on furniture or equipment inside”. Or “I would like you to sit back down on the chair please, do you remember we only climb on things when we are outside”, Rather than: Don’t stand on the chair”   While encouraging positive behaviour, the child’s self-esteem must not be negatively impacted. The child should not be labelled through the use of certain words for example bold, naughty.    

Mild Behaviour Issues:In anticipating occasional inappropriate behaviour, we follow these guidelines: 

Staff are required to provide a calm, safe and stimulating environment which is age appropriate and of interest to all children present within the group. Children are involved where appropriate in the planning of activities and developing the curriculum. A routine and rhythm which is practical and beneficial to the age range of children should be developed and sustained. Staff are required to ensure rules are applied consistently to all children within the setting and are aware expectations regarding the children’s behaviour. Children have regular daily access to the outdoor play area. Where children are seen to benefit from outdoor ‘movement breaks’ and provisions are available to provide these they will be offered to children as a way of managing certain behaviours. Children are kept informed of what is happening and what is expected of them. We ensure there are enough suitable age appropriate and activities and equipment for children.

 Implementing Positive Steps to Supporting Positive Behaviour: 

Children should be made aware of the expectations and their responsibility No hurting bodies No hurting feelings  Positive behaviour is actively recognised, supported, and encouraged from all children consistently throughout the day by all staff. Incidents are dealt with immediately by the staff who witness them. Staff are not permitted to speak about the child, or their behaviour in front of other parents/guardians, children, or the child. The child is not permitted to be in any way labelled by staff (example as ‘bold’, ‘naughty’ or ‘difficult’). Positive behaviour is consistently encouraged to all children. Correct Child: Adult ratios are implemented at all times. Positive behaviour is routinely implemented within the curriculum through various reinforcing themes. Age appropriate activities, prompts, and materials are provided to children to explore their feelings and emotions throughout the year. Care rooms have a quiet area where children can retreat if they are experiencing negative feelings, for example a quiet corner. At an age and developmentally appropriate level, when the child is calm, the staff recognise the opportunities to explore the behaviour with the child using prompts;  for example I noticed you got [feeling] when you were at the [area].....let’s think of what you could do the next time you feel....Do you know what I do when I am [emotion]...   

Procedures for Supporting Positive Behaviour:

ABCD: Action Behaviour Choice Decision Minor Behaviour Problems: In these types of situations, the child may not have exhibited challenging behaviours for the duration of the day up until the point that it seems their behaviour changes suddenly.  This change, for example, may be triggered by the onset of tiredness or the period of time that has lapsed since they arrived in the care room, or by the awareness a transition is approaching (mealtime, outdoor play, homework time, collection). Minor behaviour problems are behaviours in line with the child’s age and stage of their development (See Appendix A: Children and Behaviour). Staff are required to positively support the child’s well-being and identity throughout the process of supporting positive behaviour. The child requires to always feel valued, respected, empowered, cared for, and included. Staff will assess each situation and use their best judgement in dealing with the matter. Situations may arise where the staff may allow the children ‘resolve their own battles’ or ignore minor incidents. A sensible approach is recommended in dealing with minor behaviour problems. It is not always evident to staff what the cause of an incident has been.   

  School Aged  Approach calmly Stop any hurtful actions Acknowledge children’s feelings Gather information Restate the problem Ask for ideas for solutions and decide on an outcome the child.Temper tantrums Possessive of toys Fussy feeder Use of bad language Whiny Verbally hits out May be bossy

 If a child has a temper tantrum, the age of the child is taken into consideration. A child under three years is more likely to have tantrum out of frustration. A child over three years is more likely to be linked to defiance. Staff will take a gentler approach with the younger child and may adopt an appropriate level of firmness with the older child.  Staff will explain to the older child in a calm clear way using simple words why they cannot have what they wish in that particular moment.  If the tantrum continues and other children are getting upset or hit the child will be moved to another area in the room until they calm down.  The staff member is required to act in a calm and fair manner and allow the child to re-join the activity when they have calmed down, and without reverting back to the challenging behaviour or reprimand given. At an appropriate time preferably out of the earshot of the child’s peers, boundaries may be highlighted to the child. The expectations must be clear, short, and reasonable to the age of the child and their developmental level. Where it is evident that a child is about to exhibit challenging behaviour, for example taking a toy from another child, staff members are encouraged to intervene on the expected behaviour by offering a solution: ‘Mary, why don’t you use your words and ask Angela if she will let you have a turn of that toy [name toy or doll] when she is finished with it?  I know that Angela is really good at sharing and that you are really good at waiting your turn.’    This provides the child with an alternative, while reinforcing their strengths and abilities, and granting them an opportunity make a different choice. If the child chooses to continue, a staff member might introduce the ‘if and then’ warning as a second step: ‘If you take the toy from Angela, you will have to go at the end of the line to the garden Mary’. 
 Managing Moderate Behaviour Problems:ABCDAction Behaviour Choice Decision Moderate behaviour problems tend to happen more frequently than the ‘once off’ type behaviours and have a greater impact on the child themselves and other children in the room. Staff are expected to positively support the child’s well-being and identity throughout the process of supporting positive behaviour. The child should always feel valued, respected, empowered, cared for, and included. 

  School Aged  Approach calmly, and offer an immediate solution to any expected harmful behaviour [Step away, come sit down]  Acknowledge child’s feelings [I can see you are feeling angry] Gather information [What happened that has made you feel...] Restate the problem [I understand that ….. has made you feel…] Ask for ideas for solutions [How do you think we might make it better?] Choose a decision together Be prepared to give follow-up supports for Supporting Positive Behaviour   Observe the child 

 Staff will ask the child what is wrong or bothering them.  Emotion picture cards may be offered to younger children to support how they may be feeling. Observations will be used to assist making an assessment as to what may cause the behaviour. Observations will be used to capture when the child’s behaviour is more positive as when behaviour is more challenging children are regularly corrected. Constant correction can have a negative impact on the child’s self-esteem. Staff will use the observation of ‘positive’ behaviours to give plenty of encouragement and praise which should help to develop self-esteem. This approach can be shared with parents/guardians and used at home and in the service. Observations should be looking for: When the child is at their best behaviour and when they ‘act out’. Consideration will be given to whether the child likes the activity or not, is there a particular child they do not get on with, are they tired, hungry, over or under stimulated or perhaps ill? If the group of children are becoming disruptive review the activities the staff will review activities to ensure children do not become bored or sit for too long.  Boredom can be the precursor to some challenging behaviours. Staff will consider changing the layout of the room regularly, and perhaps changing the daily routine to ensure that there is variety and children do not become bored. Staff will consider liaising with the designated person responsible for behaviour management for support when they have used strategies that have not seen an improvement in behaviour.  Managing Severe and Challenging Behaviour:ABCD:  Action Behaviour Choice Decision Severe and challenging behaviours are frequent and repeated actions by a child that impact significantly on other children and the child themselves. The child may also find it difficult to engage in the activities being undertaken. In this type of situation, the behaviour has not improved using the usual behaviour management strategies and may often require more intensive one-to-one support to the child. Staf funderstand that it is important to recognise in managing severe/challenging behaviour that there is a problem. Staff are required to discuss the behaviour problem with the designated person who has overall responsibility for managing children’s behaviour problems to put an action plan together.

Approach:Examples of behaviour:
Approach calmly, stopping any hurtful actions. Make eye contact with the child  Acknowledge children’s feelings. Gather information. Restate the problem and ensure the child understands Suggest solutions and choose one together. Be prepared to give follow-up supports for supporting Positive Behaviour   Observe the child  kicking, hitting, bad language, prolonged screaming, breath holding, head banging, on-going biting, Other behaviours may present as the child refusing to engage, being overanxious, avoiding contact with others and unusual behaviours.

 Staff will ensure that instructions or corrections are given in simple words and kept short and that similar phrases are used by all staff and the child’s parents/guardians so that the information been given to the child is consistent. Where a child is receiving professional support, the service will work with the parents/guardians and the professionals to implement the programme or approaches recommended. A behaviour management strategy plan will be drawn up based on observations and professional support guidance where possible. All staff will adopt the same consistent approach to what to do when the child shows signs that the challenging behaviour is about to be presented, how best to manage that behaviour when it happens, how to limit the negative impact on other children or activities and strategies that can be taught to the child to help them control their own behaviour. The service will engage and work with the parents/guardians to work towards the same approach at home and in the service to behaviour management  
 Procedures Which Are Unacceptable for Supporting Positive Behaviour: Physical punishment (corporal punishment). Sending children out of the room. Isolating children from the group e.g. time out. Shouting or raising of a voice. The use of or threat of any practices that are disrespectful, degrading, exploitative, intimidating, isolating, emotionally and/or physically harmful to the child or neglectful of the child. Bullying in any form. Physical restraint, for example holding, will not be used unless it is required to prevent injury to the child him/herself, other children, adults or property. Staff must ensure that no physical pain is inflicted upon child(ren).  In cases where it is required to hold a child in such manner, it must be recorded in the accident and incident report. Parents/guardians must be informed of the incident. It is not the Service’s policy to use any kind of restraint in managing behaviour. If restraint is considered a last resort option the Service will seek professional advice and staff will attend specialised training on evidence -based methods to ensure it is used appropriately, safely and with respect so that the child’s dignity is not undermined. Staff who feel under pressure due to a child’s difficult behaviour are advised to seek support from management so a plan can be devised. No staff member is permitted to use physical restraint routinely. Speaking negatively about the child to other staff or in front of the child/other children. The child will not be labelled (example as ‘bold’, ‘naughty’ or ‘difficult’) Staff will not expect unrealistic behaviours or outcomes from a child in accordance with their age and stage of development. Once the incident is over, the staff member are not permitted to place emphasis, revert back or remind the child of their behaviour. The child will not be humiliated in front of his/her peers/staff or parent/guardians Withholding food or drink will not be used as a consequence of or punishment for behaviours. Favouritism of any kind. Failing to reassure or comfort a child. 

Partnership with Parent(s)/Guardians: 

It is our policy to work in close collaboration with parents/guardians. We recognise and value the role of parent(s)/ guardians in their child’s life in supporting positive behaviour, working in partnership with parent(s)/ guardians is important. It is our policy to inform parent(s)/ guardians at the enrolment stage, of the policies and procedures in relation to behaviour. The supporting positive behaviour policy will be explained, in doing this, a consistent approach can be adopted. Parent(s)/guardians are encouraged to share any difficulties/concerns which they may be experiencing regarding the child’s behaviour for example bereavement, illness, a new baby etc. Where a child’s behaviour is causing concern, it is our policy to do this in a consultative manner, and staff will endeavour to work in partnership with the parent(s)/ guardian to develop a strategy for dealing with the situation. Discussing the child’s behaviour in front of the child/ other children/parents/guardians will be avoided. Where a significant incident occurs regarding a child’s behaviour, the following should be documented. The child’s full name Time and location of the incident Events leading up to the incident What happened Others involved Witnesses How the situation was handled (ABCD) Follow up with the children  

Anti-bullying: 

Children are afforded a right to their own time and space. Depending on the child’s age and stage of development, it may not be appropriate to expect children to share. However, we feel it is important to acknowledge both children’s feelings, and to support them in understanding how the other child may be feeling. Diversity and equality are important for children to understand, and we seek to create a positive and supportive environment for all children. Staff will encourage all children to acknowledge and celebrate difference. Consequently, children will recognise from an early age, bullying, fighting, hurting and racial comments are not acceptable behaviours. 

Identifying Bullying:  

Bullying can take many forms. It can be physical, verbal, or emotional, but it is always repeated behaviour which makes other people feel uncomfortable or threatened. Any form of bullying is unacceptable and will be dealt with immediately. At our service, staff follow the guidelines below to ensure children do not experience bullying. 

Definition 

Bullying consists of repeated inappropriate behaviour whether by words, by physical action or otherwise, directly or indirectly applied, by one or more persons against another individual or group which undermines the individual person’s right to personal dignity. Cyber Bullying or E-Bullying Cyber bullying or E-Bullying is the use of emails, text messages, instant messages, or web pages to spread rumours, make threats or harass. It can include written messages, photographs, videos, or voice messages.


  • This may involve individuals set up as ‘groups’ in an online social network. These ‘groups’ may be used to jeer at or target someone in a cruel and damaging way. Those who are organising this may choose to remain anonymous.
    Someone may make a light-hearted joke or post online, and it could develop into a bullying situation if others add cruel remarks or comments to it.
    Technology can be used to bully and say things online or by text that individuals would never say face to face. Everyone needs to know that they are responsible for their words and actions in cyberspace as well as in the real world. If it comes down to it, the source of the abuse, the computer or phone being used, can be identified by the Gardaí.
    This type of bullying is just as harmful and upsetting as face-to-face bullying.
  • Where cases of serious incidents of bullying are reported to the Gardaí the source of the messaging e.g. a computer or phone can be traced to identify the perpetrator of such bullying messages.

 Where the Service becomes aware of cyber-bullying (e-bullying) by children in the service: 

Where it is brought to the attention of the Service by a staff member, parent/guardian or child, that a child or children in the Service are cyber-bullying (e-bullying) another child or children in the services the following initial and immediate steps will be taken to prevent and endeavour to stop such cyber bullying (e-bullying): 

1.  Explain to the child or children responsible for such bullying that what they are      doing is wrong and explain that it is bullying. 

2.  Explain to the child how serious what they are doing is. 

3.  Explain the serious consequences for everyone involved.  

4.  Explain that bullying over the internet is just as serious as face-to-face        bullying.

Note: Please also see below the Service's procedure for reporting incidents of bullying and how they are dealt with by the Service. 

 Note: This is not to be confused with good-natured banter that goes on as part of the normal social interchange between pupils or normal professional classroom management by staff  

Bullying Preventative Measures: 

Staff ensure all children feel safe, happy and secure within the setting. Staff develop positive relationships with all children and encourage children to speak about their feelings. Staff are encouraged to recognise that active physical aggression in the early years is a part of children’s development and recognise positive opportunities should be in place for children to channel this positively. Children are learning about their feelings, staff will support children in identifying their feelings and actions for example happy, sad, and angry. At an age and stage appropriate level, children will be encouraged to resolve their problems and take responsibility for their actions. Staff are encouraged to adopt a policy of intervention when they think a child is not being treated in a fair or appropriate manner. Staff are aware when play becomes ‘aggressive’ and will initiate an appropriate activity with the children. Any instance of bullying will be discussed fully with the parents/guardians of all involved to look for a consistent resolution to the behaviour. If a parent(s)/ guardian has a concern regarding their child’s behaviour, the staff member or Manager will ensure that he/she is made available to speak to the parent. It is through partnership with parent(s)/ guardians that we can ensure a child will feel confident and secure in their environment, at home and in the setting.  

What causes children to be aggressive? 

Sometimes, aggression takes the form of instigating fights.  Sometimes the child may provoke other children to fight or may antagonise or threaten other children. Other children do not like this behaviour and will often feel intimidated and insecure in their environment. Children who display aggressive behaviours will often have low self-confidence, poor social skills and may have difficulties with their speech, or even their comprehension. However, any child, regardless of their age or stage of development, may experience aggression at some stage. Aggression brings power, and often children who are aggressive will seek the control and position which comes with it among their peers.

 
 How can we support positive behaviour? 

Aggressive behaviours are never to be ignored. Staff are not permitted to enter any form of power struggle with the child. A firm but fair approach is required. A child requires clear, consistent, and unmixed messages. A child should always feel acknowledged, valued, respected, cared for, and included, even at the times he/she is exhibiting challenging behaviours. One-to-one interaction is encouraged to be initiated with the child, and a plan should be devised. For example, when I get angry, I will go to the … [area]. Provide opportunity for the child to display positive behaviour, acknowledge and praise this behaviour.  ‘Catch’ the child being ‘good’ or exhibiting desired behaviours and label it immediately where possible: ‘I am so happy to see that you’re playing calmly with Mary, Angela.’ Provide the child with opportunities which demonstrates leadership and communication in a positive manner: ‘Mary would you like to show Angela how she can build the tower without it falling over so soon?’ The ABCD model should be used with the child, where age and stage appropriate, the child should make the choice, and also take responsibility for their actions. The staff member should be fair in their expectations, and should be consistent, patient and understand that change will take time. It can take up to two full weeks of consistency before one undesired behaviour is eradicated.  

Rough and Tumble Play/ Fantasy Aggression: 

Young children often engage in play which has aggressive themes- such as superhero and weapon play. This may dominate certain children’s play. This may be an interest of that child, and it is not a precursor for bullying. Staff will monitor, supervise, and ensure the behaviour does not become inconsiderate or hurtful to others and will address it if we feel necessary. We recognise rough and tumble play is part of children’s development, and it is acceptable within limits. We view this type of play as role play, and not as problematic or aggressive. We will offer opportunities for children to explore this type of play in a safe and secure environment. Children will be aware of the boundaries with this form of play and will be aware when this behaviour is not acceptable. We recognise fantasy play may contain violent dramatic strategies- blowing up, shooting etc. We will use these opportunities to explore lateral thinking and conflict resolution. These themes often refer to ‘goodies and baddies’, we will use such opportunities to explore concepts of right and wrong, and alternatives to the dramatic strategies. Bullying Procedure for School Aged Service  It is always best to work towards bullying prevention as outlined above. However sometimes serious bullying may be taking place. Every person in the service is entitled to respect and to be free of any type of bullying. We will work proactively, as far we can, to ensure that bullying does not take place. Reporting incidents of bullying is something that is actively encouraged by all staff to children, as well as the dangers of telling tales in relation to bullying.  Children are encouraged and empowered always to tell the truth. A record will be kept of any genuine incidents of bullying. The matter will be dealt with seriously. Appropriate action will be taken to ensure that it does not continue. Types of behaviour deemed to be inappropriate Humiliation; including name-calling, reference to academic ability etc. Intimidation; including aggressive use of body language. Verbal abuse, anonymous or otherwise. Physical abuse or threatened abuse. Aggressive or obscene language. Offensive jokes; whether spoken or by email, Facebook, text messaging etc. Victimisation; including very personal remarks. Exclusion and isolation. Intrusion through interfering with personal possessions or locker. Repeated unreasonable deadlines or tasks. Threats, including demands for money. An attack by rumour, gossip, innuendo, or ridicule on any individual’s reputation. 

Procedures for Reporting Incidents of Bullying 

School aged children should discuss any incident of bullying with a staff member or another trusted adult within the service; this is responsible behaviour rather than ‘telling tales. Parents/guardians are encouraged to contact the manager regarding incidents of bullying behaviour which they might suspect or that have come to their attention through their children or other parents.  

Incidents of bullying behaviour, no matter how trivial, which are drawn to the attention of a staff member, will be dealt with in the following manner  Appropriate personnel will speak informally with those involved in a bullying incident, allowing them to provide their version of events.  Children will not be subject to any form of interview or be spoken to without two members of staff present. The alleged victim and alleged perpetrators of the incident will be spoken to and encouraged to solve the problem. All interactions will be conducted with sensitivity and with due regard to the rights of all children involved. Records and notes will be kept of all incidents, interactions, and of the procedures that were followed. The Manager will monitor progress of children involved in a bullying incident by liaising with the staff member and children involved (separately) at follow-up meetings. Where the incident is deemed to be minor, a verbal warning will be given to the perpetrator of the behaviour in an attempt to stop the inappropriate behaviour, pointing out how he/she is in breach of the normal standards of behaviour at service and trying to get him/her to see the situation from the victim’s point of view. If deemed appropriate, parents may be contacted. The incident will no longer be considered if there is no recurrence within the term. If the behaviour persists, the parents/guardians of the victims and perpetrators of the behaviours will be informed. Thus, they will be given the opportunity of discussing the matter and are able to help and support their children before a crisis occurs. Appropriate sanctions will be imposed. The incident will no longer be considered if there is no recurrence within that year. If there is a serious incident, perhaps repeated verbal assault or coercion, management and parents will be involved, and appropriate sanctions applied. Where the incident is deemed to be more serious (e.g. gross misbehaviour or physical assault), management should be informed immediately Offenders and victims of bullying may be referred to counselling with parental agreement. 

Sanctions may include: 

  • A contract of good behaviour
  • Temporary Withdrawal of privileges
  • Other sanctions as may be deemed appropriate (earning of tangible reward system)
  • Withdrawal from the service

 Note that asking a parent to withdraw their child if the last resort and will not happen without exploring other strategies In the case of a complaint regarding a staff member, this should be referred immediately to management who will invoke the HR Policies if deemed necessary 

Advice to staff if investigating Incidents of Bullying 

Staff are best advised to take a calm, unemotional problem-solving approach when dealing with incidents of bullying behaviour reported by children, staff or parents/guardians. Such incidents are best investigated outside the classroom situation to avoid the public humiliation of the victim or the pupil engaged in bullying involved, in an attempt to get both sides of the story. All interactions/conversations with children should be conducted with sensitivity and with due regard to the rights of all children concerned. children who are not directly involved can also provide very useful information in this way. When analysing incidents of bullying behaviour, seek answers to questions of what, where, when, who and why. This should be done in a calm and open manner, setting an example in dealing effectively with a conflict in a non-aggressive manner. If a gang is involved, each member should be spoken to individually (with 2 members of staff present) and then as a group. Each member should be asked for his/her account of what happened to ensure that everyone is clear about what everyone else has said. If it is concluded that a child has been engaged in bullying behaviour, it will be made clear to him/her how he/she is in breach of the accepted standards of behaviour expected and try to get him/her to see the situation from the victim’s point of view. Each member of the group will be helped to handle the possible pressures that often face them from the other members after interactions/conversations with the staff. Staff who are investigating and analysing cases of bullying behaviour are instructed to keep a written record of their discussion with those involved. It may also be appropriate or helpful to ask those involved to write down or draw their accounts of the incident.

In cases where it has been determined that bullying behaviour has occurred, consult with management who may decide to meet with the parents or guardians of the parties involved. This will enable management to explain the actions being taken and the reasons for them, referring them to the policy. Parents/Guardians can then be supported in their adopted approaches to the behaviours at home or at school as required. Management may then arrange follow-up meetings with the parties involved separately (always with 2 staff present), with a view to possibly bringing them together at a later date if the victim of the behaviour is ready and agreeable. (this can have a therapeutic effect). 

Physically Intervening to Prevent Injury:  The purpose of physical intervention is to take immediate control of a dangerous situation, in order to end or significantly reduce the risk of harm to the person and others around them. Physical Intervention involves some form of physical contact to guide, restrict or prevent movement. Physical restraint is not used within our service except in circumstances where we have to intervene to prevent injury to the child or others and to prevent significant damage to equipment or property It is only used as a last resort and in the best interest of the child. Staff must make a considered judgement balancing the risks involved, thus allowing informed decisions to be made. It ensures no pain is inflicted on the child It will be reasonable, supportive, and necessary It will be for the shortest possible time  The incident will be recorded immediately after It will be part of an agreed written plan with parents and parents/guardians will be advised immediately if used Methods of intervention will be evidence based such as Therapeutic Crisis Intervention (TCI)  Individually tailored positive handling plans will be developed in conjunction with parents, following training and risk assessment  

Where a Child Leaves the Service Unaccompanied and without Authorisation:  

If a child attempts to and/or leaves the Service unaccompanied and without authorisation staff will: Stay calm. Reason with the child. Contact the manager. Reason with the child and ask them how they can be supported to make the correct choice/return.  Staff will discuss the situation and try supporting them to resolve it and offer alternatives (movement break). Offer to phone parents to let them discuss it with them. If a child still insists on going staff will keep trying to contact parents. Allow the child to speak to parent/guardian if phone contact can be made with them. Stand at exit door. If child leaves the Service a staff member will follows if available. The Service should continue to try contact parents. The two staff will walk if possible and try to keep the child calm by speaking to them. If parents or guardians cannot be contacted the other emergency number given by parents can be phoned. If parents cannot be contacted and staff are concerned for the child’s safety, TUSLA and/or an Garda Síochána will be contacted. When the child comes back to school a detailed investigation will be carried out. The school Code of Behaviour will be adhered to. A support plan will be put in place and reviewed within required timeframes. Written records of the incident will be kept.

Please also see the Service's Outings and Missing Child Policies and Dropping off and Collection of Children Policy


Contact Information If you require further information regarding this policy contact:

Name Lorraine Casey, Business Manager

Phone number 094 93 70833

Email; glornanog@gmail.com  

Date this policy was created Sept 2008

Date the policy is reviewed May 2024

Date this policy will be reviewed May 2026